VeriTouch

4 reviews

VeriTouch Customer Engagement (CRM) VeriTouch is a vertical solution built on top of Dynamics 365, optimized with industry best practices that enable banks and insurance companies to place customer relationship management at the core of their digital transformation journey. VeriTouch consolidates data from the organization's back-end systems and digital channels. It provides a unified front end with standardized processes to serve customers efficiently; streamlined and tailored solutions to solve customers' concerns and address their needs; recommendations and guided selling tools to deliver relevant and differentiated offers to customers.

VeriBranch

0 reviews

VeriBranch- Branch Automation VeriBranch is enabling banks to streamline their business processes, by connecting front-office to back-office systems. Providing a software solution to easily look-up customer account information, empowers bank tellers, sellers and advisors to efficiently execute transactions such as loan origination, account origination, financial planning and transfers, thereby becoming high value sales centres. Branch banking concept acquires a new dimension with VeriPark's innovative approach. The objective is to provide an infrastructure that will increase the speed and efficiency, and reduce the burden on employees at every level to help any branch improve speed and efficiency. Business Drivers Improve Employee Experience Enhance Operational Efficiency & Accuracy Increase Cross-sell Reduce No. of Applications at Front Desk Reduce Paper-based Processes Maximize Straight Through Processing Reduce AHT of Customer Requests Teller - Inquiries, Transfers, Payments, Cash The VeriBranch Teller automation module drives down operational costs whilst significantly enhancing business performance of Tellers in the branch. The activity management system of the Teller module guides employees' day-to-day tasks including the management of enquiries, transfers, account openings, payments and cash movements. By providing access to this powerful customer centric solution you can ensure the frontline team can say and do the right thing at the right time resulting in a positive customer experience. Seller- Enrolment, Service, Account Origination, Loan Origination Customer on-boarding is one of the most important operations in the life cycle of a financial customer and sets the stage for the entire relationship going forward. VeriBranch's seller module enables your employees at the branch to quickly and easily capture all relevant customer documents and send them to back-end systems for immediate processing. This helps the frontline team to spend more qualitative time with customers, improve the service experience and close more business faster. Advisor - Wealth Management, Financial Planning, Advisory Services VeriPark provides a single platform for financial advisors managing their accounts by offering enhanced portfolio management and Investment tools with targeted workflows, ease of customization, configurability and graphical displays from a single dashboard. The unified advisor platform allows advisors to spend less time working in applications and more time advising clients to build relationships and revenue from Wealth Management, Financial Planning and Advisory Services.

VeriChannel

0 reviews

Omni-Channel delivery platform for delivering digital banking capabilities across multiple channels VeriChannel – Omni-Channel Delivery VeriChannel offers a secure, unified platform that empowers organizations to manage seamless, consistent and engaging customer journeys across multiple customer touch points. VeriChannel uses fully responsive user interfaces; customers and employees can access the system from devices of varying sizes and resolutions. It allows customer needs to be captured, insights to be derived and conversations to be personalized and optimized. As a reliable and scalable platform for Omni-Channel Banking, VeriChannel sits on top of existing IT systems and enables zero footprint and secure integration to disparate business applications. With Internet Banking, Mobile Banking, Kiosk Banking, ATM Screens, Contact Centre Banking and Customer Service Representative modules, VeriChannel gives customers access to do what they need anytime, anyplace and on any device. Along with the extensive channel coverage, with wide-ranging features such as Chatbot Banking, Watch Banking, AR Banking, Voice Banking, Mobile Wallets and Merchant Portal, VeriChannel empowers organizations to manage more engaging consumer journeys 24/7.

VeriLoan

0 reviews

Loan origination solution built on top of Dynamics 365 for Retail, Corporate & SME banking verticals For many financial institutions, loans are placed at the center of the organizations as they provide a key ingredient in determining organizational profitability. Financial institutions are increasingly mindful of improving loan origination and servicing processes to increase efficiency and decision speed. They also aim to enhance their capabilities to provide superior customer experience. Managing complex, scalable and multiphase lending processes requires excelling in operations. VeriPark's loan origination and servicing solution VeriLoan developed on Microsoft Dynamics 365 offers the best-in-class end-to-end solution for financial institutions. It provides a full range of functionalities that streamlines loan origination and servicing processes, while maximizing efficiency and reducing risk. VeriLoan is a loan origination solution that helps financial institutions to: Reduce turn-around time Enable digital & self-service origination Reduce error & return rates Mitigated risk & enhanced decisioning Reduce the cost of client acquisition Improve employee experience Boost customer engagement Increase market share Capturing the loan request is the first and most important part of a loan origination solution. VeriLoan helps to capture the data and manage seamless, consistent and engaging customer journeys on the same platform, no matter what channel or combination of channels you choose to use. Multiple channels being managed in a single platform enables an all-inclusive review of: Branch Based Origination Digital Origination Mobile Origination 3rd Party Broker Origination