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Velaris

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4.6 out of 5 stars
93 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.6
Serving customers since

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Velaris Reviews

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Profile Name
Star Rating
73
19
1
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Pelayo C.
PC
Pelayo C.
Student at IE University, Dual degree in BBA & BIR with a scholarship
06/20/2024
Validated Reviewer
Review source: Organic

A game-changer to streamline all our CS processes.

|Velaris
Velaris consolidates all our information into a single source of truth that both our CSMs and the rest of the company can seize. It ‘s a user-friendly interface and has plenty of features that have saved us time and made our operations more efficient.
Agustín P.
AP
Agustín P.
Final Year International Relations and Business Administration Student at IE University
06/18/2024
Validated Reviewer
Review source: Organic

Getting Value out of Velaris from Day 1!

|Velaris
My favorite feature has been the Scenarios tool. Our team uses it to automate processes. We have already put in place plenty of Scenarios and are constantly thinking of new ways to automate our tasks through Velaris. We have automated communication in every step of our client pipelines. Moreover, I appreciate the NPS features and Dashboards, which provide very useful insights on the health and status of our customers.
Cristina V.
CV
Cristina V.
Student of Business Administration and International Relations | Scholarship & Fellowship at IE Foundation | President of IE Charity Club | SDSU Exchange Student | Operating at the IE GAW Event Team
06/18/2024
Validated Reviewer
Review source: Organic

The DREAM for any organization with a CS team.

|Velaris
The experience so far using Velaris has been great. The onboarding was straightforward, with their team taking care of all integrations. The platform is intuitive, and, overall, has made our job as CSMs much easier. Velaris gives the entire team a complete overview of our customers, their health scores, and status at any moment. No complains so far!!!

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London

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What is Velaris?

Velaris is the all-in-one customer platform that helps you position customers for success and sets your operational cadence in place. Understanding your customers has never been this easy, or, dare we say it, fun.

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