The customer service and engagment from beinging to present day has been exeplary! The team over at Velaris have made what would normally be a very daunting and resource heavy task an absolute breeze! The features provided out of the box are fantasic and not only are their native integrations fantasic, but their willingness to implement custom integrations and the speed in which they do so is extreamly refreshing.
If you're lucky enough to be assined James as your Implementation Manager, then you've struck gold in my opinion.
It helps keep my notes, tasks, activities, and all related CS information in a digestable format so that I can gain and add context easily. It makes my everyday tasks of keeping on top of customers needs much easier.
The Velaris team are absolutely excellent in the time and attention they have given us as an organisation and have build a lot of custom integrations and automations to allow our team to do much more in the day.
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What is Velaris?
Velaris is the all-in-one customer platform that helps you position customers for success and sets your operational cadence in place. Understanding your customers has never been this easy, or, dare we say it, fun.
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
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