A user-friendly system that helps my job run smoothly. The team at Varicent is easy to get in touch with if any questions, enhancements are needed. Our motto is Varicent reporting is always right!

Implementing new schemes is relatively simple and straight forward, the user interface is easy to navigate around, and the system is incredibly flexible. The reporting features improve with every update. Support team are knowledgable and responsive, and the CSMs are always on hand when needed. There is a plethora of training material available through their eLearning portal, and a blossoming community portal where admins from different customers can come together and share best practice, ask questions and one-up each other on how they've used features!

Enough customization is possible but stuff doesn't become too complex. Continous improvements of the system. Integration with ELT and the upcoming AI features are excuting