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Vanillasoft

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633 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2005
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Vanillasoft Reviews

Review Filters
Profile Name
Star Rating
458
142
23
7
3
Robert F.
RF
Robert F.
--
04/16/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Efficient Call Management with a Few Hiccups

I like that VanillaSoft is easy to navigate and not too hard to learn. This usability aspect is important to me because my time is valuable, and it allows me to work quickly. Additionally, the initial setup was very easy, which is another positive point for VanillaSoft.
Verified User in Higher Education
UH
Verified User in Higher Education
04/16/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Great Voicemail Drop and Custom Campaigns, but Data Flow and Navigation Need Work

I like VanillaSoft’s voicemail drop feature when making calls, as well as the ability to customize call and email campaigns.
Julian S.
JS
Julian S.
04/16/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient CRM with Great API, Needs Better Query Interface

I use VanillaSoft as our CRM at work, and as a developer, I appreciate that it has an API which makes it easy to integrate with our app. I like its straightforward UI, which helps us route leads, manage contact history, and handle text and email efficiently. The ability to integrate other apps by syncing data to and from VanillaSoft is also very valuable, as it serves as the source of truth for our leads.

About

Contact

HQ Location:
Plano, TX

Social

@VanillaSoft

What is Vanillasoft?

VanillaSoft is a leading sales engagement platform designed to enhance the productivity of sales teams. It offers a suite of tools that streamline the sales process, including lead management, automated dialing, and performance analytics. With a focus on improving communication and efficiency, VanillaSoft helps organizations increase their sales effectiveness and drive revenue growth. For more information, visit their website at https://vanillasoft.com.

Details

Year Founded
2005