My favorite thing about Valer is the team that builds and supports this tool. They welcome feedback and are continuously looking for ways to improve. They are agile, dynamic, and innovative. The engineers make changes as we ask them to. They are not a "one size fits all" company. The Valer team builds a tool to address your needs. If there are issues, I can go directly to the team and know that my concern is not lost somewhere in a customer support work queue. The tool was built to be intuitive and easy to train our front-end users on. They also have every different report you could possibly ask for when trying to analyze authorization data. Truely great to collaborate with.

Valer takes the heavy lifting from our authorization team by automating the authorization process and updating our EHR. This automation reduces human error and increases efficiency across the continuum.

As a primary care organization juggling the complexities of prior authorizations and referrals with multiple health plans, we were drowning in paperwork and frustrated by delays. In 2016, we took a leap of faith with Valer, and it was a game-changer. Their software platform streamlined our workflows, boosted efficiency, and brought much-needed clarity to the entire process.