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UserVoice

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240 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2008

Profile Name

Star Rating

185
59
5
2
1

UserVoice Reviews

Review Filters
Profile Name
Star Rating
185
59
5
2
1
LL
Logan L.
02/24/2019
Validated Reviewer
Review source: Seller invite
Incentivized Review

An evolving feedback mechanism

Great to sort and merge ideas, prioritising those with the most user votes
Elaine C.
EC
Elaine C.
Product Manager at Adobe
02/24/2019
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Solid experience for aggregating user feedback; not great for bugs

Our product has had a UserVoice forum for about three years, and it's resulted in a high volume of customer feedback, especially as all of our channels are pushing users in this direction. Our team has a reputation for really caring about the customer, and UserVoice helps us succeed in this by enabling our team to aggregate feedback.
JW
Johny W.
03/30/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Good funnel for customer feedback

Uservoice is a good in-app product to gather user feedback. There are multiple options for how to handle the feedback -- each submission can create a ticket or just feedback. IT's easy to review items and disposition them. Also, the idea portal is pretty good.

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HQ Location:
San Francisco, CA

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What is UserVoice?

UserVoice is a customer feedback and product management platform that helps businesses gather insights from users to improve their products and services. By utilizing tools for collecting, prioritizing, and analyzing feedback, UserVoice enables organizations to make data-driven decisions and enhance user experiences. With a focus on validation and user engagement, the platform empowers teams to address customer needs effectively. For more information, visit their website at https://uservoice.com/validation.

Details

Year Founded
2008