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UserVoice

Show rating breakdown
4.5 out of 5 stars
240 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2008

Profile Name

Star Rating

185
59
5
2
1

UserVoice Reviews

Review Filters
Profile Name
Star Rating
185
59
5
2
1
LS
Leslie S.
03/04/2019
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Feedback loop is critical

|UserVoice
The value in the ability to reach a number of individuals subscribed to an idea with one message is absolutely incredible not to mention a huge time saver! The analytics to help us determine what is most important to our user base is key - it removes the assumptions from the equation.
TM
Tim M.
03/04/2019
Validated Reviewer
Review source: Seller invite
Incentivized Review

A great platform for user feedback

|UserVoice
The ability to integrate with 3rd party systems like CRMs is really important. Being able to drill into customer metrics from the feedback portal is very important for teams to prioritise work.
Matt G.
MG
Matt G.
Advisory Product Manager at eMoney Advisor
03/01/2019
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Having a single place to aggregate and quantify mass amounts of feedback is critical

|UserVoice
The best is being able to simply organize and aggregate feedback from all sorts of sources in one place. Without UV, i'd have to figure out how to do this manually, and frankly, it just wouldn't get done. Being able to additionally combine CRM stats with the data to characterize and quantify and business opportunities is great.

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HQ Location:
San Francisco, CA

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What is UserVoice?

UserVoice is a customer feedback and product management platform that helps businesses gather insights from users to improve their products and services. By utilizing tools for collecting, prioritizing, and analyzing feedback, UserVoice enables organizations to make data-driven decisions and enhance user experiences. With a focus on validation and user engagement, the platform empowers teams to address customer needs effectively. For more information, visit their website at https://uservoice.com/validation.

Details

Year Founded
2008