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UserVoice

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240 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2008

Profile Name

Star Rating

185
59
5
2
1

UserVoice Reviews

Review Filters
Profile Name
Star Rating
185
59
5
2
1
TR
Tayler R.
10/01/2019
Validated Reviewer
Review source: Seller invite
Incentivized Review

Our experience with UserVoice has been a positive one for us and our customers.

It's easy for us to keep our requests organized by merging similar requests.
AK
Andrew K.
03/13/2019
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great way to feel the pulse of customers

I like having a report email to me each morning with the customer suggestions from the past day. I can easily tell which ones apply to the areas I'm responsible for. I can quickly respond, or forward the report to my team.
UA
Uhl A.
03/08/2019
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent system to collect and monitor customer feedback

Having all our customer feedback in one place makes it easy to prioritize which ideas we should consider implementing. The API is also extremely useful; we built a Slack app that allows our support reps to enter ideas on behalf of customers with a simple slash / command.

About

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HQ Location:
San Francisco, CA

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What is UserVoice?

UserVoice is a customer feedback and product management platform that helps businesses gather insights from users to improve their products and services. By utilizing tools for collecting, prioritizing, and analyzing feedback, UserVoice enables organizations to make data-driven decisions and enhance user experiences. With a focus on validation and user engagement, the platform empowers teams to address customer needs effectively. For more information, visit their website at https://uservoice.com/validation.

Details

Year Founded
2008