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UserVoice

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4.5 out of 5 stars
240 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2008
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25 reviews

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Profile Name

Star Rating

185
59
5
2
1

UserVoice Reviews

Review Filters
Profile Name
Star Rating
185
59
5
2
1
Ryanne D.
RD
Ryanne D.
11/09/2020
Validated Reviewer
Verified Current User
Review source: Organic

Easy To use

|UserVoice
easy to log feedback from clients, whether new or adding it to existing feedback. Easy to get updated on where the request status lies with the product team
Annie B.
AB
Annie B.
11/09/2020
Validated Reviewer
Verified Current User
Review source: Organic

Recently switched. Works well for us overall

|UserVoice
How we can customize the look and feel to make it more like it is part of our product
Oszkár S.
OS
Oszkár S.
11/09/2020
Validated Reviewer
Verified Current User
Review source: Organic

Great tool for connecting with users as a Product Manager

|UserVoice
It is really important to get direct feedback from users and that the experience is as smooth as possible. UserVoice is very easy to implement (be it the API, the widget or the forum) so the time it takes to connect it to the existing feedback infrastructure was very quick. I also love that there are multiple interfaces we can show the customer. The Web Portal can be customized and is an awesome way to engage "crowdsourcing" of ideas. The widget helps automatically merging same type of feedbacks so there's no need for a lot of manual administration. And if that's not enough, the API can be used to connect UserVoice to an already existing feedback UI.

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HQ Location:
San Francisco, CA

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What is UserVoice?

UserVoice is a customer feedback and product management platform that helps businesses gather insights from users to improve their products and services. By utilizing tools for collecting, prioritizing, and analyzing feedback, UserVoice enables organizations to make data-driven decisions and enhance user experiences. With a focus on validation and user engagement, the platform empowers teams to address customer needs effectively. For more information, visit their website at https://uservoice.com/validation.

Details

Year Founded
2008