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UserVoice

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240 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2008
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Chattermill

169 reviews

Product Description

Chattermill is an artificial intelligence software that applies artificial neural networks to customer feedback, to learn from data and help make more customer-centric decisions.

Profile Name

Star Rating

185
59
5
2
1

UserVoice Reviews

Review Filters
Profile Name
Star Rating
185
59
5
2
1
Susanna  D.
SD
Susanna D.
01/26/2023
Validated Reviewer
Verified Current User
Review source: Organic

Perfect for all your Customer Facing teams!

Uservoice has a zendesk widget that allows Support Specialist to quickly share feedback from companies and share it directly with the prod teams. When this feedback is shared, it can be added to a broader concept, allowing prod to view the ideas with the strongest commentary.
Jesse V.
JV
Jesse V.
01/25/2023
Validated Reviewer
Review source: Organic

Great company tool

I like the idea of giving customers a voice to give an idea of a feature that is not available on a project. We can tell them to post an idea, vote on an existing Idea, or we can even vote on their behalf to ease their frustration.
Shona L.
SL
Shona L.
01/25/2023
Validated Reviewer
Verified Current User
Review source: Organic

Excellent Tool!

I really like being able to search quickly to see if the same idea has already been submitted by someone else, so that I know immediately if I need to add it as a new one or upvote what someone else submitted.

About

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HQ Location:
San Francisco, CA

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What is UserVoice?

UserVoice is a customer feedback and product management platform that helps businesses gather insights from users to improve their products and services. By utilizing tools for collecting, prioritizing, and analyzing feedback, UserVoice enables organizations to make data-driven decisions and enhance user experiences. With a focus on validation and user engagement, the platform empowers teams to address customer needs effectively. For more information, visit their website at https://uservoice.com/validation.

Details

Year Founded
2008