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UserVoice

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240 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2008
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25 reviews

Product Description

Profile Name

Star Rating

185
59
5
2
1

UserVoice Reviews

Review Filters
Profile Name
Star Rating
185
59
5
2
1
Slavica P.
SP
Slavica P.
01/30/2023
Validated Reviewer
Review source: Organic

Easy to use and user friendly.

We have all our product improvement ideas in one place, and we can review the votes easily.
Natalie S.
NS
Natalie S.
01/26/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great for Customer Success

UserVoice is a great tool when it comes to Customer Success. Having a quick and easy way to escalate product requests is essential to the role. The ability for others to upvote suggestions is useful to give the request more visibility to the product team from both clients and CSM's.
Kelly B.
KB
Kelly B.
01/26/2023
Validated Reviewer
Review source: Organic

Huge Time Saver!

The integrations with our CRM and the side bar. It makes submitting feedback so fast! I love Uservoice. As a CSM product requests used to eat so much time out of my day, and often times I would just never submit it. With UserVoice it takes seconds and I can track where my requests are at and subscribe my customers to alerts so I dont have to keep track of all of them manually.

About

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HQ Location:
San Francisco, CA

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What is UserVoice?

UserVoice is a customer feedback and product management platform that helps businesses gather insights from users to improve their products and services. By utilizing tools for collecting, prioritizing, and analyzing feedback, UserVoice enables organizations to make data-driven decisions and enhance user experiences. With a focus on validation and user engagement, the platform empowers teams to address customer needs effectively. For more information, visit their website at https://uservoice.com/validation.

Details

Year Founded
2008