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UserVoice

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240 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2008
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25 reviews

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Profile Name

Star Rating

185
59
5
2
1

UserVoice Reviews

Review Filters
Profile Name
Star Rating
185
59
5
2
1
Luke S.
LS
Luke S.
02/16/2023
Validated Reviewer
Verified Current User
Review source: Organic

A User-Friendly Platform for Prioritizing Customer Feedback and Improving Products

UserVoice is a fantastic platform for businesses to gather and manage customer feedback. What I like best about UserVoice is its user-friendly interface, which makes it incredibly easy to navigate and use. The customizable feedback forums are a great feature, as they allow businesses to create a space where customers can submit ideas and suggestions for product improvements. Another great feature of UserVoice is its powerful analytics and reporting tools. This allows businesses to gain insights into their customers' needs and preferences, and make data-driven decisions to improve their products or services. I also appreciate how UserVoice integrates with other tools like Salesforce and JIRA, which makes it easy to incorporate customer feedback into existing workflows. In addition, UserVoice offers excellent customer support tools, including ticket management and knowledge base creation. This helps businesses to provide exceptional customer service, which is crucial for building long-term customer relationships. Overall, I highly recommend UserVoice to any business that wants to prioritize their customer feedback and improve their products or services. With its user-friendly interface, customizable feedback forums, powerful analytics, and integration with other tools, UserVoice is a great solution for businesses looking to engage with their customers and make data-driven decisions.
Abel R.
AR
Abel R.
02/15/2023
Validated Reviewer
Verified Current User
Review source: Organic

Providing our customers with a voice

How easily the platform allows our customers to leave relevant feedback to help us understand their needs. It is so easy to use as well and intuitive.
Al Rafael L.
AL
Al Rafael L.
02/09/2023
Validated Reviewer
Verified Current User
Review source: Organic

Treat your employees right! by using Uservoice

I never thought there would be a program like this to raise your suggestions and opinions and share your work's pain points. This will be a great help for improving and helping us to share ideas to make the job easier and faster. I would recommend this program to all businesses, organizations and companies. The best program to treat your employees right!

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HQ Location:
San Francisco, CA

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What is UserVoice?

UserVoice is a customer feedback and product management platform that helps businesses gather insights from users to improve their products and services. By utilizing tools for collecting, prioritizing, and analyzing feedback, UserVoice enables organizations to make data-driven decisions and enhance user experiences. With a focus on validation and user engagement, the platform empowers teams to address customer needs effectively. For more information, visit their website at https://uservoice.com/validation.

Details

Year Founded
2008