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UserTesting

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4.5 out of 5 stars
699 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2007

Profile Name

Star Rating

519
196
28
3
2

UserTesting Reviews

Review Filters
Profile Name
Star Rating
519
196
28
3
2
Brandie S.
BS
Brandie S.
09/22/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to get quick insights to help inform directions

|UserTesting
I love how User Testing takes users' feedback and implements changes to the product to make it more user friendly. I feel like a valued customer! Also, it's a super quick and easy way to get questions answered to help inform decisions or next steps.
Eva S.
ES
Eva S.
Artist ~ Tarot Reader ~ Undergraduate Research Assistant ~ History Lover
09/22/2020
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Useful Service

|UserTesting
I liked that you could get real feedback on your website, and that it was usually pretty detailed as well. Being able to set your own questions that the tester would have to answer/navigate to was really helpful because in some ways you are better able to get targeted guidance rather then generic.
Erin S.
ES
Erin S.
09/22/2020
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Quick Insights

|UserTesting
Working with UserTesting is a great way to gain quick user insights to apply to tests, or live marketing. We are able to hone in on recipes or elements needing optimization.

About

Contact

HQ Location:
San Francisco, CA

Social

@usertesting

What is UserTesting?

UserTesting is a leading platform that enables businesses to gain insights into user experiences through video feedback. By connecting companies with real users, UserTesting allows for the evaluation of websites, apps, and products, helping organizations understand customer behavior and preferences. The platform offers a range of tools for conducting usability tests, gathering qualitative feedback, and analyzing user interactions, empowering brands to make data-driven decisions and enhance their offerings. For more information, visit their website at https://www.usertesting.com.

Details

Year Founded
2007