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UserTesting

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699 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2007

Profile Name

Star Rating

519
196
28
3
2

UserTesting Reviews

Review Filters
Profile Name
Star Rating
519
196
28
3
2
Joy L.
JL
Joy L.
01/28/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Helpful for quick turn feedback and research

It's fast and the video-on nature of it ensures quality. The team is able to conduct tests very quickly (same day or overnight usually) to get feedback to teams on anything from UI to marketing assets in an agile way.
Ben B.
BB
Ben B.
01/28/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

UserTesting - Review

Simple and quick to publish at test for a prototype and get responses back
CM
Caitlin M.
01/28/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

UserTesting is great!

Customer Support is great, they are always there when needed and give great advice for getting the best possible results.

About

Contact

HQ Location:
San Francisco, CA

Social

@usertesting

What is UserTesting?

UserTesting is a leading platform that enables businesses to gain insights into user experiences through video feedback. By connecting companies with real users, UserTesting allows for the evaluation of websites, apps, and products, helping organizations understand customer behavior and preferences. The platform offers a range of tools for conducting usability tests, gathering qualitative feedback, and analyzing user interactions, empowering brands to make data-driven decisions and enhance their offerings. For more information, visit their website at https://www.usertesting.com.

Details

Year Founded
2007