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UserTesting

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699 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2007

Profile Name

Star Rating

519
196
28
3
2

UserTesting Reviews

Review Filters
Profile Name
Star Rating
519
196
28
3
2
Chase C.
CC
Chase C.
01/28/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Very helpful research tool

That we're able to quickly get high quality user feedback on a range of research needs.
JS
Julia S.
01/28/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great for reaching a broad group of people, but not without its quality faults

It makes it super easy to get feedback asynchronously for specific groups of people. It's great for testing things quickly and getting a "gut check" on certain projects. The customer support is also really helpful, I love that I can chat them basically any time and they always get back to me quickly.
Khanh T.
KT
Khanh T.
01/28/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

About

Contact

HQ Location:
San Francisco, CA

Social

@usertesting

What is UserTesting?

UserTesting is a leading platform that enables businesses to gain insights into user experiences through video feedback. By connecting companies with real users, UserTesting allows for the evaluation of websites, apps, and products, helping organizations understand customer behavior and preferences. The platform offers a range of tools for conducting usability tests, gathering qualitative feedback, and analyzing user interactions, empowering brands to make data-driven decisions and enhance their offerings. For more information, visit their website at https://www.usertesting.com.

Details

Year Founded
2007