UserTesting
699 reviews
- 1 profiles
- 7 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2007
UserTesting Reviews
TS
Thaisa S.
A robust tool for user research
Usertesting is great if you want to conduct user interviews. It manages everything from calendar schedules, recruiting, notetaking, tagging of notes, editing videos and summaries of your entire study. You can invite everyone you need there and share reels later with the team. It's also great for unmoderated studies, be it recruting from their base or not. It's qutie easy to implement figma prototypes there for usability tests. I like how their customer support is fast, never got ny doubts unanswered.
CH
Caitlin H.
Using the UserTesting umbrella of products to drive customer-centricity
We're currently using the User zoom and EnjoyHQ platforms and we love the integrations between them. UserZoom allows us to run a plethora of multi-method studies and importantly, QXScore studies which help us internally benchmark our web experiences and track improvements. EnjoyHQ allows us to have a centralised repository of research insights, data analytics findings and experimentation results that keep our findings living and breathing with clear evidence and summaries and allows for stakeholders to self-serve insights which free's up the researchers to run more research.
JD
Jonathan D.
Senior Consumer Insights Analyst at NRG EnergyUserTesting is an incredible platform for understanding customers and consumers.
I enjoy how quickly you can gather feedback from the specific audience you need, very often within a few hours.
About
What is UserTesting?
UserTesting is a leading platform that enables businesses to gain insights into user experiences through video feedback. By connecting companies with real users, UserTesting allows for the evaluation of websites, apps, and products, helping organizations understand customer behavior and preferences. The platform offers a range of tools for conducting usability tests, gathering qualitative feedback, and analyzing user interactions, empowering brands to make data-driven decisions and enhance their offerings. For more information, visit their website at https://www.usertesting.com.
Details
Year Founded
2007
Website
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