Easy access to panel of contributors across different roles and industry as well as spread across the world. There are multiple templates and easy to implement approaches for multi-research methods. There are always new additions and that's super helpful to plan knowing you can rely on UT platform. Their customer support is excellent.

I found the level of support from our account managers alarmingly fast and very high touch. They responded to answers to my questions that were helpul, easy to understand and provided me with additonal resources to further my knowledge in the tool. The customer support is the best I've encoutnered in third party software tools I have used.

User Testing offers a quck and covenient way to recruit non-users for unmoderated tests from their panel. The size and diversity of the panel allows to get responses within hours instead of days. The platform is user fliendly and test builder is robust, supporting a variety of research study types and integrations. Sometimes the quality of feedback some users provide can be low, but luckaly User Testing offers to replace any session that wasn't useful with another one free of chanrge, and this action is only a button away. Overall, UserTesting streamlines the process of running user tests and makes it efficient.