The tool contains all the necessary functions such as:
1.Interview management
2. Managing tags and highlights
3. Auto-tagging
4. Insights
5. Word clouds, etc.
Also, the team works on improvements daily!!
1. Interview management
2. Managing tags
3. Auto tagging for fast tagging
5. Great search capability.
4. Word clouds and charts as needed.
5. You can view your data in various different ways to make sense of it.
6. You can bring your surveys in here and auto-tag content.
7. I love that you can now upload various file types such as PDFs, Word etc... if you have any old research documents
8. It is truly an all in one solution
9. Fantastic support.
10. I am amazed at how many times during the day you will get a message that "Reload for a new version". The new version is there with any new features. No need to restart or wait. When you reload you can continue working and use the new features right away.
They seem to know exactly what researchers need. Thing to note is that the competitors listed here such as Product Board are not really the same. UserBit can be used for any type of qualitative research - For Foundational Research, UX research, Service Design research.
The support is SO REACTIVE! They even create features for me, did you already see that? Me, never.
And the easyness to tags and sort everything with analytics is very very useful
Finally, I love experience maps and I can do that in that tool.
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