The ability to quickly document bugs with images or videos and send them directly to our development team has streamlined our entire bug reporting process.

The platform simplifies collecting and managing user feedback in a way that's intuitive and efficient. Its visual feedback feature is particularly powerful, allowing users to annotate screenshots and videos directly, which makes understanding their issues much easier. The integration options are another standout. Slack to allow exchange between the team member regarding the issue, and Asana to track and share ticket status for the users. The Userback support is also extremly responsive and was able to adapt to our needs.

Easy to use, integrations, options that gives to the user and specially the support from the team and their pricing. Daily usage for us!!