USAN
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Metaphor Contact Center is an omni-channel contact center in the cloud that helps with profitability and customer satisfaction by optimizing your contact center workforce.
Metaphor IVR+ is an automated platform that offers callers highly personalized voice, touch, text and other interaction options and optimizes calls to adapt to their needs.
Metaphor SecurePay is a patent pending PCI-compliant service that provides a safe payment transaction platform outside a contact center.
Metaphor Workforce is a hosted Workforce Management solution that provides all is needed to optimize staffing and customer service across enterprises.
USAN helps companies engage customers and deliver omnichannel experiences with a cloud and hybrid customer engagement solution.
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