Issues can be solved quickly and easily with clients who are not tech savvy. Video and audio quality is good. The feature for us navigating through their screen is great. There is nothing that needs to be downloaded from clients end, it can be used straight away

How easy it was to get started and how easy it is to connect with our customers

Super helpful when needing to troubleshoot issues with clients. Integrates with Zendesk easily, making it even easier to connect to clients via chat. Overall easy to use.