I love how quick our customers can share their screen with our customer support. This allows us to diagnose and resolve customer questions in just a few moments, without the need to educate the user on how to use Zoom or Google Meet.

We integrated Upscope with Intercom and it unlocked an entirely new dimension of support. Now with literally one click, we can view a customer's screen immediately and recognize the problem faster than ever!

Upscope is a good tool to use to assist members and be able to view their screens. It's easy to guide members to the shortcut to initiate the screen share. It's great that we can change the colors of the mouse or highlighter to help members see what we are doing or what we need them to do.