Upscope allows you to view the customers screen and help them through the process of whatever they are trying ot figure out! It accelerates the process of customer support!

I love how easy it is to use and activate

The option to share audio, draw and direct customers, the option to mute now and the clarity of sharing screens anywhere in the world! I will also say that the product is very reliable and easy to use - no training required at all actually. Plug and play!