Convenience. The HIPAA-compliant capability to do a telemed visit and document in the patient's chart at the same time is great!

Easily interfaces with my Practice Fusion.

That I see all the faxes that come in and can print the ones I need to scan into chart. The rest I can separate and send to who they belong to. I am not sure about competitors because I have never worked with this type of program. I always faxed and received manually, so this is convenient, easier and faster than what I am used to.