Simple setup so that usage was easy. Any questions or problems have been quickly resolved by their customer support. Easy to set up integrations with CRM and Zoom.

UpdateAI makes it so I can focus in on my calls and not worry about taking notes or making sure I mark down a feature request. 9/10 times the AI catches everything and jots it down for me! It also puts together all of my notes significantly faster than I could. By the time my next call is done, notes are waiting in my inbox! UpdateAI has cut down the time needed to take calls and notes after a call significantly better enabling myself to actively listen and engage in calls with customers.

There are a variety of transcription services. They either have a very broad user base or they focus on people in Sales functions. I jumped on UpdateAI bandwagon early on because they are helping businesses customer related outcomes, regardless of the department their users are in. It's a more holistic customer-centric approach. The AI is being honed to recognize the language and context of customer-related activities. Such as strategies, relationship risks, product feedback, key figures, and action items. They have Mickey Powell the AI guru and thought-leader. Josh Schachter, also a thought-leader, visionary, and eager to learn from their customers. The Support team is swift to resolve any issues. It's easy to implement and use. You can feel their passion to make this the leading and best solution.