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unitQ

Show rating breakdown
4.5 out of 5 stars
47 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

34
13
0
0
0

unitQ Reviews

Review Filters
Profile Name
Star Rating
34
13
0
0
0
JA
Jennifer A.
08/23/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Useful insights more efficiently

|unitQ
Ability to see many customer verbatims in one location, categorized into buckets. More efficient review of what customers are saying.
Tamila P.
TP
Tamila P.
05/22/2024
Validated Reviewer
Review source: Organic

UnitQ is a must have tool for every organization

|unitQ
What is most helpful about UnitQ? Its automatic analysis and categorization of user feedback. This time-saving feature allows us to prioritize critical issues and address them promptly. The sentiment analysis is particularly impressive, providing valuable insights into customer satisfaction. Collaboration is seamless with UnitQ, efficient cross-team communication. They are always available to address our questions and concerns, going above and beyond to ensure we maximize the platform's potential and achieve our feedback management goals.
Gio P.
GP
Gio P.
03/04/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to understand social trends

|unitQ
UnitQ easily aggregates various social data and makes it effortless to drilldown into trends. The social posts from Reddit and X, for example, highlight very public and painful customer experiences. The ability to quickly find and share specific user experiences helps reinfornce the importance of R&D work.

About

Contact

HQ Location:
Burlingame, California

Social

@unitqsoftware

What is unitQ?

Becoming a user-centric organization requires a deep and personal understanding of the people using the product. Powered by machine learning and AI, unitQ captures user feedback in more than 100 languages from dozens of sources — including the Apple App Store, Discord, Google Play Store, Reddit, Twitter, Facebook, Instagram, and among others YouTube. unitQ parses this user feedback in real time for unitQ customers to help them inform decision making along every touchpoint of the customer journey. Leading companies including Bumble, Pinterest, Spotify, Udemy, Upwork and Zendesk harness unitQ to visualize how existing and new product features and bugs are impacting their users across regions, app versions and operating systems in real time. Backed by Google and Accel.

Details

Year Founded
2018
Website
unitq.com