unitQ

47 reviews

unitQ empowers companies with AI-powered, actionable insights from user feedback to help them craft high-quality products, services and experiences. unitQ centralizes feedback from all sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users —all in real time. Easily build powerful charts and dashboards to keep track of emerging patterns, apply data filters to understand different user segments, and leverage AI to quickly summarize feedback around specific topics. Measure the quality of the user experience based on feedback with the unitQ score, benchmark your product against competitors, and prioritize development efforts to optimize key performance indicators (KPIs) such as NPS, CSAT, 1‑star reviews, support tickets, brand sentiment and more. Additionally, you can integrate unitQ with your team's existing tools to accelerate the speed of innovation - set up automatic Slack and Microsoft Teams alerts, create Jira tickets directly from unitQ, and more.