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unitQ

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4.5 out of 5 stars
47 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

34
13
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unitQ Reviews

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Profile Name
Star Rating
34
13
0
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0
Jordan S.
JS
Jordan S.
03/24/2023
Validated Reviewer
Verified Current User
Review source: Organic

UnitQ enables teams to better understand users and achieve higher product quality

|unitQ
There is a peace-of-mind element that comes with using UnitQ. Platforms like ours have a lot of different tentacles to it and UnitQ allows us to have coverage across the entire ecosystem, even in areas that may not be as much of a focus at the present time. With a lot of product launches happening all the time, UnitQ enables our teams to know what users are saying, how they are reacting to the product, and gives us a chance to iterate quick.
AF
Amy F.
09/05/2022
Validated Reviewer
Verified Current User
Review source: Organic

Brilliant tool to ensure the voice of the customer is heard companywide!

|unitQ
Quick & easy access to trending and top customer pain points. Powerful search and filtering options allow fast time to insight and easily distributed findings. Brilliant integrations, including slack & Jira allow for various options to share with different teams around the company. The alerts function is very helpful and lets you know something is happening without continually checking. UnitQ team are incredibly helpful with any amendments or improvements required.
Austin P.
AP
Austin P.
09/02/2022
Validated Reviewer
Verified Current User
Review source: Organic

Cut through noise, get to the feedback you want faster.

|unitQ
I have to emphasize "proactive " and "efficient" as keywords. Feedback is organized into "Quality Monitors" automatically as trends arise. Custom alerts allow you to pick and choose what to keep a closer eye on, with each alert allowing for a unique threshold per Quality Monitor (love the slack integration for this!). Then add in the multiple sources of feedback you can plug into and the efficiency starts to stand out. Once activated and Quality Monitors started generating for us, we were pleased to see the demos deliver on their promise as we immediately saw opportunities flagged in the tool without investing a ton of time "hunting" for them. I also have to say the client success team is very engaged and I am excited to see how the tool develops as we continue to use it and share feedback.

About

Contact

HQ Location:
Burlingame, California

Social

@unitqsoftware

What is unitQ?

Becoming a user-centric organization requires a deep and personal understanding of the people using the product. Powered by machine learning and AI, unitQ captures user feedback in more than 100 languages from dozens of sources — including the Apple App Store, Discord, Google Play Store, Reddit, Twitter, Facebook, Instagram, and among others YouTube. unitQ parses this user feedback in real time for unitQ customers to help them inform decision making along every touchpoint of the customer journey. Leading companies including Bumble, Pinterest, Spotify, Udemy, Upwork and Zendesk harness unitQ to visualize how existing and new product features and bugs are impacting their users across regions, app versions and operating systems in real time. Backed by Google and Accel.

Details

Year Founded
2018
Website
unitq.com