Unient Offshore Teams

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Unient appreciates just how vital customer-facing support teams are in maintaining good relationships with your client base, particularly in highly technical and customer-centric industries. As your Customer Support and Success partner, we are an extension of your brand and we are committed to providing our customers with a secure and overall seamless experience at every point of contact through consistent and prompt service and resolution.We can start with a lean team of highly trained professionals and easily scale up to meet business demands. Being in a different timezone, your dedicated offshore team can also offer 24/7 omnichannel support. As our customers’ first point of contact, we invest in our talents and equip them with the training and accreditations they need in the use of the appropriate CRM tools or ticketing systems.