It is precisely what we need in our software and has some unexpected features that bring much value. We love that there is no limit to the number of members we can have using the software and no limit to the number of contact records. The CRM is robust but also manageable and easy to use. We LOVE the donation widget embedded on our site and have increased our online donations exponentially since using UncommonGood. Their marketing tools are exceptional as well. We are able to create all our creative content and post directly on Facebook and Instagram, with the ability to pre-schedule all our posts as well. UG is such a well-rounded platform, it saves us a ton of time and money and provides a tremendous amount of efficiency in our operations. Their customer service is also second to none. You always get a human, and they are swift to respond and help.
The software is easy to use and really helpful. UncommonGood's marketing and fundraising tools are incredibly effective and have drastically increased our donor base. UG's staff is also fantastic. They are always happy to hop on a call to walk me through the platform and answer any questions I have. They have even been a resource for me when I've needed advice on big decisions for my organization and how I can more effectively run my non-profit.
They are genuinely interested in their clients' success. They went above and beyond in guiding us to the best fundraising practices, giving us SEO tips and ensuring our data was clean and converted properly. Uncommon Good has one of the best customer service teams I've ever experienced in 40+ years in business.
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