Best Software for 2025 is now live!
Product Avatar Image

Unbabel

Show rating breakdown
195 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.6
Serving customers since
2013
Profile Type
Category

Profile Name

Star Rating

156
42
2
0
0

Unbabel Reviews

Review Filters
Profile Name
Star Rating
156
42
2
0
0
Shai E.
SE
Shai E.
03/16/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to use, fast translations

fast and professional, it is easy to use and to understand
João O.
JO
João O.
03/15/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

A game changer when you have teams for different languages

Unbabel does a great job of translating our communications into several languages, unlocking the possibility of mobilizing agents trained in other languages to assist in unexpected events of high demand. This benefit is a game changer, allowing us to quickly adjust work assignments to meet the SLAs that our Customers expect.
Tom I.
TI
Tom I.
Experienced International Leader (Northern Europe, Middle East, North and South Africa) in Customer Support
03/15/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Enabled my team to engage and support our customers globally from a central location

The translation is great and really allows my team and our customers to have a conversation without any barriers. It has been easily integrated into our ticketing tool - originally Zendesk and then Salesforce without any issues. The team and UB were a great help in making this happen.

About

Contact

HQ Location:
San Francisco, California

Social

@Unbabel

What is Unbabel?

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world. Based in San Francisco, Calif., Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak.

Details

Year Founded
2013