Like Umnico a lot since it allows my team to chat with users via multiple WhatsApp and Telegram accounts without business verification on Facebook. We tag chats, make notes, store all records in one cloud-based system and move inquiries down the status pipeline, which is awesome and supports conversion

This well-designed team tool enhances internal workflows for external communication. One of the most impressive features of the platform is its automation capabilities, which have helped me streamline and maintain consistency in client-facing interactions via email and WhatsApp

75%+ of our text messages came through instant messengers, such as WhatsApp and Facebook Messenger. We were able to optimize inquiries processing with Umnico, and increased the effectiveness of our service by reducing the response time. We also employ some additional channels - social media to engage more customers.