One thing I initially appreciated about Umnico was its user-friendly interface, but it turned out to be incomplete. The web version of the site is in English, while the mobile apps are only available in Russian, which created inconsistency and made it harder to use across different devices.

Liked the ease of use. Very clear understanding of our needs. The company does not clutter the functionality with unnecessary things - only what is necessary for work. Ease of integration. Excellent support service

Umnico excels in providing omnichannel communication capabilities, allowing me to interact seamlessly with customers across multiple channels, including popular messengers (WhatsApp, Telegram, Facebook Messenger). It also facilitates effective lead tracking and management, helping capture, organize, and nurture leads efficiently.