You get very deep insights on what happens around your company in social media and news. This helps to better understand your target group.

Einfache und übersichtliche Benutzeroberfläche. Besonders die Funktionen der Analyse und des Vergleichs machen das Tool wertvoll. Auch die Erwähnungen sind für uns ein wichtiger Bestandteil im Monitoring. Einfach erstellbare Reports runden unsere Media-Clippings ab. Top ist auch der Support. Persönliche Ansprechpartner lösen Probleme und Fragen schnell.

The user interface is very clear and everything is intuitively adjustable and filterable. The support is first-class, as our specific needs were always addressed. No matter what problem we had, our personal contact always sought a quick and practical solution. He also gave us a lot of creative input in setting KPIs or other usage possibilities. You can really tell that the support values a very good customer experience. The tool is also in constant evolution, with new features added almost weekly, settings improved, and new sources connected. Our personal wishes were also taken into account. The individually adjustable reports make it very easy for us to send updates to our colleagues and keep superiors up to date.