The user interface is visually very appealing - almost "state-of-the-art." Accordingly, it is enjoyable to work with. The search agents can be easily set up and managed. The help section is also clearly organized, and you quickly find the corresponding answers, if you even need to consult the help at all. The direct line to the customer advisor from uberMetrics is much faster and very reliable. You always receive qualified feedback in the shortest time. Recently, we had a dual student in our department for three months. I assigned her, among other things, the maintenance of the search agents and the creation of the monthly reporting. A brief introduction was sufficient, and she could start immediately. The tool was almost self-explanatory for her as well - even though she had never worked with a social media monitoring solution before.

- Immersvie sources which are monitored - Configurable Dashboards to fit users needs - Drill-Down analysis - Blazing fast bug fixes and new feature releases - Great support which is always there to help - Overall feature set

It's the deepnes of data, we needed for measuring. All the plattforms and mediums where we got data was important to see what we have done, what we didn't and what the users have contributed in that time. The feature to search back in time is wonderful to get first respondes for future plannings, to see what was done, and what can be done. The visual graphics makes it easy for everyone to understand what is going on in that tool.