As a global distributor of navigation equipment and related services, Radio Holland receives thousands of client requests for orders, managed by our team of over 200 customer operations support agents. Radio Holland organized an AI Challenge to pitch several parties. After considering factors like pricing, flexibility, and collaboration, we chose to approach Tur.ai. Their solution has simplified our employees' work, avoided the need to expand the team, and accelerated our response times and proposal delivery speeds. The AI solution has significantly enhanced our lead-to-quote process by automating routine tasks, improving response times, and integrating seamlessly with our existing platforms without requiring major changes.

What I like best about Tur.ai is its transformative impact on our client onboarding process. By automating document verification, data entry, and compliance checks, Tur.ai significantly speeds up our onboarding times and ensures accuracy. Clients simply provide their company name, and the system autonomously pulls data from various registries, completing the process swiftly. This automation frees our team to focus on strategic tasks, boosting operational efficiency and client satisfaction. Tur.ai has made our onboarding seamless and hassle-free, making it an essential tool for our financial services.

Our Atmosfera sales team handles numerous client requests, and Tur.ai has been instrumental in automating up to 80% of these email queries. This has drastically improved our response times and ensured quick, empathetic resolutions while significantly cutting down operational costs. The AI comprehends complex, unstructured emails, identifies multiple intents, and recognizes urgency and sentiment. As a result, our team can now focus on strategic tasks, leading to enhanced efficiency and customer satisfaction.