After trying other hiring services, switching to Truss for our hiring needs was a breath of fresh air. What stood out immediately was how human the entire process felt. It's clear that Truss genuinely cares about both their clients and the candidates they place, not just closing a deal. The candidate quality was noticeably higher than what we experienced with Terminal. Truss takes the time to actually know their people, and it shows. While Terminal seemed to treat candidates as inventory, Truss treats them as individuals, and that makes a real difference in the quality of matches. Beyond the hire itself, the Truss team has been remarkably accessible and supportive before, during, and after the process. Terminal was always eager to sell us more. Truss seems more focused on making sure things actually work out, and that ongoing partnership has been invaluable.

What I like best about Truss is how it simplifies the entire process of hiring and managing remote engineers. The candidates are pre-vetted, which saves a huge amount of time, and the platform handles payroll, compliance, and onboarding. It allows us to focus on building our product instead of dealing with hiring logistics.

What stands out to me is how straightforward everything feels. Hiring people in other countries usually comes with a lot of legal and payroll complexity, but Truss removes most of that friction. We can focus on building the team and getting people productive while they handle the employment side locally. I also appreciate the transparency around costs. The salary is exactly what the employee receives, and the Truss fee is clear. There are no confusing markups or hidden calculations, so it’s easy to understand what we’re paying for each team member. The recruiting side has been strong as well. The candidates we see are well screened and the process moves quickly. That saves a lot of time compared to running a full recruiting cycle internally. Another thing that makes a difference is the responsiveness of the team. When questions come up about contracts, payroll, or local regulations, someone answers quickly and usually solves the issue right away. That reliability builds trust over time.