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TrueDialog

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75 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2008
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TrueDialog Reviews

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Profile Name
Star Rating
51
21
3
1
1
Emily B.
EB
Emily B.
English, Literature & Communications Faculty
01/16/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great app for colleges

This app is great for faculty to communicate, not only with each other, but with students as well. As faculty, having hundreds of students every semester, it can be overwhelming to give out our personal numbers. TrueDialog allows for one phone number, that I can text and call with. I know the texts are from students because that is the number being used and I'm able to respond in real-time through the app, even on my own phone. It's incredibly user-friendly and makes it easier to respond to students, while still being able to "sign out" after work.
August P.
AP
August P.
Account Manager, Member Services at New York Islanders
11/19/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

It has been fine for what I need it for.

Everything is logged for me, keeps past messages.
CA
Candace A.
11/19/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent to use for business

I like its simplicity the most. It is very user-friendly, and I feel even less tech-savvy people can use it. Our company was able to implement it without issue, and the customer support is also very helpful.

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HQ Location:
Austin, Texas

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@TrueDialog

What is TrueDialog?

We are an innovative Austin-based communications-as-a-service company that builds technology to power scalable, personalized messaging solutions for enterprise businesses and educational & non-profit institutions. Our Five-Star-Rated Enterprise-Grade SMS Texting Software is Built for Big Business, yet Made Easy for Small Business.With over 10 years of experience, we have direct carrier connections, a robust ISO 9001 cloud platform with 99.9% uptime and dozens of features developed from years of carefully listening to our customers. This all adds up to outstanding deliverability at prices that are well below our competitors.Send text messages 1-to-Millions, or utilize our unique “TrueDialog” feature which enables -way, multi-user, team-based SMS conversations at scale. Our Enterprise Platform includes a Contact Center SMS Solution, Professional Administrative Controls, Android & IOS Mobile Apps and many other features. All integrated with major CRMs such as Salesforce, Microsoft Dynamics, Marketo, Oracle Eloqua, Hubspot and Campus Management.Between our Business Texting Solution and our fully-documented SMS API, TrueDialog is the perfect SMS provider for enterprise SMS customer engagement. We also offer a specialized platform for the education industry including Higher Education and K-1 School SMS/Texting Solutions.Dozens of features have already been built for you like our unique TrueDialog Team-Based -Way Texting, Contact Center SMS Feature, Scheduling Engine, Admin Controls, SMS Safe Dual Cloud-Database, Landline Texting, Multi-Channel Alert System, Voice, Email, Surveys, Click-to-Call and many more. No programming necessary. For developers, we offer a fully-documented RESTful SMS API with advanced pre-built features. Our SMS API campaign endpoint lets you send millions of SMS text messages with just a single API call. Save time. Code Less. Move Faster. Give us a call or come visit and let us show you our superior customer service.

Details

Year Founded
2008