I believe that Trintech’s reconciliation solution is among the best available on the market. During a prior merger, I had the opportunity to review a competing product used by another institution, and in comparison, it did not come close to the capabilities and overall quality of the Trintech application. We implemented Trintech last year, and a team of four staff members is now able to reconcile all general ledger accounts related to deposits and loans on a daily basis—over 250 accounts—as well as approximately 50 internal DDA accounts. We have established an automated process that imports subledger data and DDA balances from our core system into Trintech early each morning, even before staff begin their workday. We maintain several DDA and GL accounts with a high volume of debit and credit activity, including transactions with serial numbers and outstanding checks. The auto-matching functionality within Trintech Frontier performs exceptionally well, successfully matching a significant number of items each day. In addition to auto-matching, Trintech enables automatic approval of accounts in Frontier under certain conditions, for example, when an account has a zero balance. One of the most valuable features is the ability to group related GL accounts. This allows us to use a single supporting document (such as a loan principal report) for multiple accounts and approve all accounts within the group with a single action. As one of our senior management officers noted, “We waited 20 years to achieve this capability, and now we finally have it.” Both our internal and external audit teams have read-only access to Trintech. Since implementation, we no longer need to provide them with reconciliation support manually, as they can access all necessary information directly within the system. We also store all import files and balance sheet data within Trintech, ensuring that audit teams have access to comprehensive historical records, including backups for outstanding items. This has resulted in significant time savings for our team. Additionally, we utilize Trintech’s reporting functionality to distribute notifications regarding outstanding items via email, further enhancing efficiency. Finally, I would like to highlight the exceptional support provided by the Trintech team over the past 12 months. They have consistently assisted us with any issues encountered and provided guidance on reconciliation implementations. I have also shared several suggestions for further enhancements, and they are actively working on those improvements.

The interface is intuitive, and the overall environment is user-friendly. From an RTR perspective, it includes all the functionalities and reports I need.

I like Trintech's intuitive user interface, which makes it easy to onboard new users and provides simple access for approvers. The ability to copy-paste and the upload capabilities are also features I enjoy. Additionally, I appreciate Trintech's continuous innovation.