- Easily accessible and comprehensive training materials and support documents. In addition, if we can't find a solution to an issue by searching support documents, we then use the online chat -- and it has been a fantastic experience. Extremely helpful! - Data and workflow management capabilities: we are able to track and visualize real-time date in regards of open jobs and each active candidate's journey. Plus, with the system's help, we are now able to organize our candidate pipelines and schedule in-bulk outreach messages when it is applicable. - TrackerRMS reporting module: customized reports have allowed us to gain a better understanding of the whole company and each individual's performance. Individual dashboards are also customizable which is a big plus for us. - Simple and swift integration with our website, job boards, texting services, telephony, etc. - Promising new AI functionality for sourcing and documentation purposes: recently we've started successfully using AI generated resume summaries. Most importantly, TrackerRMS has the best team of individuals that have supported us from the very start. Our dedicated account manager Brittany Daly's expertise has been unparalleled. She is responsive and supportive and is our true partner who is always available to address any questions promptly, help navigate the system, or develop a best practice around one of its features. I highly recommend TrackerRMS as we've had a very positive experience working with them this year.

This service is incredibly helpful at actively managing your database of candidates for recruitment services with a robust system that beats out competitors. They are almost always ahead of the digital curve which gives us a major advantage in the recruitment industry.

THe ability to customize to fit our needs.