As the IT administrator I'm the user's first contact for support. Thanks to the straightforward and logical design I can usually answer most questions even though I'm not technically a user. When I have questions the support team at Total ETO is unparalleled. I deal with a variety of software products but none come close to providing the service that Total ETO's team provides. They are truly a pleasure to work with.

TotalETO gives an astonishing value proposition. The flow of projects through the software is highly logical and easy to follow. Reporting of blended costs is an extremely valuable tool to give management real time information about how a project is trending. Product support and customization support is the best I have ever experienced. TotalETO is fully committed to their product and their customers. We feel we have a valued voice in helping the product continue to evolve over time.

We have been with this platform since 2006 after coming from a system developed in the 90’s. Questica/Total ETO was the solution we needed. Excellent integration with the design tools we use day to day. Easy to learn interface and outstanding customer support. If the system doesn’t have a feature available we’ve been able to work directly with their development team to add customizations, with extremely quick turnarounds. They also listen very closely to their users when planning new releases many of our requests have become new features in the next release. We can’t say enough about the relationships we have fostered working with this company.