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Tock

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4.2 out of 5 stars
96 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.2
Serving customers since
2014
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Tock

96 reviews

Tock’s robust platform empowers hospitality businesses to offer more than just reservations. With Tock, businesses can drive revenue, control costs, showcase their brand, and deliver exceptional hospitality every time.

Profile Name

Star Rating

52
34
7
2
1

Tock Reviews

Review Filters
Profile Name
Star Rating
52
34
7
2
1
Jason P.
JP
Jason P.
Content strategist, copywriter & web developer helping businesses & marketing teams thrive in the digital marketplace.
08/23/2024
Validated Reviewer
Verified Current User
Review source: Organic

Misleading sales and features/integrations that disappear

|Tock
Honestly, Tock looked good until we implemented it and realized the system is configured to support high-pressure upgrades for features that were billed as included during sales process. The customer support is there to support keeping you locked into your contract when you complain that features billed as "in tier" don't end up being included. When you try to cancel, they go into defensive/aggressive mode and refuse to cooperate despite evidence the issues are on their end.
SM
Sharon M.
08/14/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to use

|Tock
Tock's interface is super easy to understand and use. Anyone who has had experienceusing any other interface will be able to easily understand and comprehend Tock. As a business, we can contact guests via text message, which is easier than a phone call on a Friday night.
Reto B.
RB
Reto B.
08/13/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Tock is dynamic and beneficial for our business.

|Tock
I enjoy how quickly we get support responses. I have always said that you can tell Tock is a tech company founded by and for Hospitality professionals. I enjoy that Tock is highly customizable and valuse efficiency in terms of duplicating experiences, communication preferences, item pricing, etc.

About

Contact

HQ Location:
Chicago, IL

Social

@tock

What is Tock?

Tock is an innovative reservation and ticketing platform designed to help restaurants, bars, wineries, and other culinary businesses manage bookings and experiences. The platform offers tools for reservations, table management, and event ticketing, enabling establishments to optimize their operations and enhance guest experiences. Tock's features include prepaid reservations, flexible seating configurations, and detailed analytics. It aims to reduce no-shows and streamline guest services, catering to both high-end dining experiences and more casual settings.

Details

Year Founded
2014