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Tikit

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7 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.7
Serving customers since
2011
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Serviceaide ChangeGear

99 reviews

Product Description

Serviceaide ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

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Tikit Reviews

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PH
Paul H.
08/01/2024
Validated Reviewer
Review source: Organic

An excellent IT Service Management solution for the enterprise!

Tikti is the real deal. We loved the right-click ticket from a Teams chat. We saw immediate value with all the other ITSM features, especially how customizable it is for multi-department use.
MC
Mark C.
07/30/2024
Validated Reviewer
Review source: Organic

Tikit transformed our Service Desk with it's Microsoft 365 integration

As the title says, we use Microsoft Teams heavily and really value the seamless integration of users and IT to communicate. One of the best features is the Tikit Virtual Agent, where users can solve their own issues without contacting support.
DS
Diego S.
07/29/2024
Validated Reviewer
Review source: Organic

Amazing Micrsoft ITSM service desk that works with Teams

Enterprise ITSM features that work within Microsoft Teams, Power Automate and Power BI. Tikit also has great web experiences for the agent and end users. Also a great experience working with their team, super responsive and knowledgeable.

About

Contact

Phone:
+1 888 878 4548
HQ Location:
San Diego, CA USA

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What is Tikit?

Tikit is a Microsoft 365 Service Desk that matures with your Microsoft 365 adoption. We remove barriers between users and data, so you can remove friction between IT and employees.

Details

Year Founded
2011