I do not typically take the time to compose reviews, but when asked if I would write an honest review for Laika, I was most happy to. We have worked with Laika for about a year now and through one full audit period. As a company working with financial institutions and with many compliance requirements I can honestly say that the platform makes management of not only the audit process, but management of policies, responses to diligence questionnaires, employee trainings, and compliance activities easy to manage and track. They also perform pentests as part of their service offering. I have found all of these tools intuitive and user-friendly. Their broad offering also allowed us to collapse a few vendor services into their single service [location] and save money overall. From a service perspective, Laika is similarly fantastic. I generally find with vendors that the sales pipeline is strong, and they fail when it comes to actually servicing their product. This is not the case with Laika. I meet almost weekly with our account manager to discuss needs, answer questions, handle technical issues (if any), and prepare for upcoming items. The audit and pentest teams are separate entities, but equally responsive and attentive. This ensures that everything stays on track and I am never left in the dark. I would highly recommend Laika if any of the above services are of need to you. Their product is fantastic and their staff is highly available and helpful.

There are a few Laika competitors, one of which we have used previously before switching. The idea is the same, but the execution is entirely different. Working with Laika is more than just a more streamlined way to get your SOC II - they help ensure security standards are set up in the most effective way possible. Not only do we have our certifications, but I feel our security program has matured!

Complete policies and procedures for easy customization and adoption, knowledgable dedicated people assigned to our account, well-formed platform and good integrations.