TestProject is not just a tool but a complete testing solution in itself. It's easy, fun, and robust. Support is excellent. Community is growing every day. And as the users are growing, so is the maturity in this tool. Lots of new addons are getting added which makes your life easier. As a test automation engineer, I can totally recommend this tool to anyone who is looking for a testing tool

It is very easy to work with and for things you might not be able to figure out instantly, the support team is always willing to see you though. The support provided is specific to your challenges, they don't have bots that give general solutions. The fact that when chats are seeming to be helping, they are available for video calls makes it even better.

Where do I start? Customer service Customer service is awesome - probably one of the best I have ever experienced working within the Software industry. Amit and Vlad have been extremely knowledgeable. Not only that but their response time is impeccable no question ever seems like too much trouble. They are extremely knowledgeable about testing processes and ways to do things. Also one of the most important things is that the team are really patient with you. I am not a developer but I do have a basic knowledge of code and development logic, so there was (and still is) quite a few things I need help with. But the team did not hesitate to help me or repeat things. Pricing It's free for a basic account and there is no limitation on how many days you get to use the software for (like most of the tools in this industry are). This means that we can go at our own pace with setting up the test cases and really think about what we need to do. This is extremely important because a big part of choosing any software like this is learning how things are done and this varies platform to platform. There is also an option after 30 days to upgrade to 24 hour support which is $8 per agent which is very reasonable. The Software Itself It is very sophisticated. I've looked at LOT of different applications in this industry over the past few months and nothing matches what this can offer at the price it does with the support. It's a tool that people like me (who aren't developers) can quite easily understand after some practice. Balancing that there seems to be no limitations with functionality which is excellent. Also the ability to test on different browser types and devices is really useful!