Chatbot

13 reviews

Chatbot is an intelligent assistant that strengthens end-user experience by handling standard requests from users, to reduce your service desk and HR departments’ ticket flow. It can handle password resets, status updates and outage triage.

Five Whys

2 reviews

One of the most effective ways to improve stability in your organisation is to prevent incidents from re-occurring. It can be difficult to get to the bottom of why an incident occurred, given all the components in today applications.

RunBook

1 review

RunBook converts slow, manual processes into structured support procedures. These procedures—or runbooks—can be executed without leaving the ServiceNow platform, and defined across the entire organisation.

Operational Risk Register

1 review

The application provides the ability to handle ad-hoc risks on the ServiceNow® platform. This compliments the out-of-the-box functionality that handles scheduled risks.

General Data Protection Regulation - GDPR

0 reviews

The GDPR application is designed to help ServiceNow customers meet the demands of the GDPR not only within the ServiceNow platform, but across their entire organization.