There are many positive assets of using T4. For one, their support team is great and provides a direct line to them for submitting tickets and questions that usually gets answered in a prompt timeline/window. They go above and beyond with their communications in connecting to their clients - be it the support platform, their reps reaching out about new features, newsletters, the documentation site, the communal slack channel, and more. I have never met a more friendly group of people at a company, and that attitude and environment gets translated to their work and relations with clients. The CMS itself is intuitive and provides a variety of assets and functionality to accomplish anything in a website. Content types, page layouts, nav items, and more are all at your disposal to really dive into your designs and make them not only functional for your development team but easy to use for your editors who may not have coding experience. They also make updates incredibly easy - their team takes care of it for you and there is no hassle. T4 provides great reporting features and it is helpful that deleted content can be easily restored without jumping through hoops. We recently went through a website redesign and never entertained the idea of switching CMS's in the process - we knew we loved T4 and all that it offers. Truly the best platform and team to work with.
I love Terminalfour as a CMS. The product allows for custom code, system-wide consistency features, including mirroring content, and navigation objects to bring content from one area of the site to the other. User groups and permissions are easily manageable. Section and content links allow the system to warn you about broken links when deleting content, and the system shows you where the links are. There are many other very useful features within T4.
The best thing about TerminalFour is its content-type structure. Drupal's is so much better.
The CMS does work most of the time & doesn't go down frequently.
The response time is fair.
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