1. Home
  2. Tenfold
Product Avatar Image

Tenfold

Show rating breakdown
4.5 out of 5 stars
169 reviews
  • 6 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2015
Profile Type
Category

All Profiles

Profile Filters
Profile Type
Category
Product Avatar Image
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

Visit Website

Profile Name

Star Rating

125
38
5
3
2

Tenfold Reviews

Review Filters
Profile Name
Star Rating
125
38
5
3
2
AC
Amber C.
Business Enrollment Coordinator at Wayfair
09/12/2017
Validated Reviewer
Verified Current User
Review source: Organic

Tenfold Usage

|Tenfold
The ability to reach my goals by tracking my calls.
Andrew N.
AN
Andrew N.
Senior Adviser I Equities & Options Division
09/12/2017
Validated Reviewer
Review source: Organic

Great way to streamline sales

|Tenfold
Love the fact that you're able to save time in your day to day by not worrying about dialing out. Therefore focusing more on the actual sales and client services aspect.
Hannah L.
HL
Hannah L.
Senior Business Account Manager at Wayfair
09/11/2017
Validated Reviewer
Verified Current User
Review source: Organic

A Key Tool for Sales organization

|Tenfold
This software is essential to my day-to-day sales functions. It automatically populates the contact’s name for an incoming/outgoing call if the number is in the system. Call notes appear easily to remind you of previous conversations with clients, which in turn, causes you to follow up on any outstanding opportunies. Tracking the amount of our calls to each account and the duration of those calls helps us to easily analyze which clients aren’t being targeting enough. Tenfold’s customer service is fantastic. If we’re having an issue, there is always someone available to assist.

About

Contact

HQ Location:
Austin, Texas

Social

@growtenfold

Details

Year Founded
2015