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Tenfold

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169 reviews
  • 6 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2015
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Star Rating

125
38
5
3
2

Tenfold Reviews

Review Filters
Profile Name
Star Rating
125
38
5
3
2
Adam T.
AT
Adam T.
Director, Client Services, Case Management - ACMA Member
11/17/2017
Validated Reviewer
Review source: Organic

Great System

I enjoy the call tracking capabilities and the ease of use. It was nice for me to see where I was throughout the day.
Sabrina E.
SE
Sabrina E.
Specialized & Trade Business Account Manager
11/16/2017
Validated Reviewer
Verified Current User
Review source: Organic

Super help in a fast paced business

The notes for each call and click to dial
Nelson V.
NV
Nelson V.
Business Development Manager at Sixt GmbH & Co. Autovermietung KG
11/16/2017
Validated Reviewer
Review source: Organic

Time saver

This product has been introduce to make our work more efficient which really dose help. Receiving clients information much quicker, tracking all outbound and inbound calls.

About

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HQ Location:
Austin, Texas

Social

@growtenfold

Details

Year Founded
2015